Contact Voltix
Talk to an engineer, not a queue
Whether you need a quote, a spare part or a factory tour, the right person answers — in your language, in your time zone.
Reach Us
Three doors, one team
Pick the entry point that matches your need.
Sales & quotations
Product selection, pricing and OEM/ODM scope — replies within 24 hours.
Request a quote →After-sales support
Spare parts, firmware and field troubleshooting for installed chargers.
support@voltix.pages.devFactory visits
Book a line tour in Shenzhen and see the SMT and test stations yourself.
Plan a visit →
Our response promise
Inquiry volume is high, so we commit to a published SLA instead of an empty "ASAP".
- First technical reply within 24 hours, Monday to Saturday
- Full quotation with BOM and lead time within 48 hours
- Sample or pilot unit available within 3 business days
- NDA available on request before you share your roadmap
Time Zones
We overlap with your working hours
Shenzhen (UTC+8) coordinates with dedicated coverage for major markets.
| Region | Coverage window (local) | Channel |
|---|---|---|
| Europe | 09:00–18:00 CET | Email + video call |
| North America | 08:00–17:00 ET | Email + video call |
| Asia-Pacific | 09:00–19:00 SGT | Email + phone |
| Middle East | 09:00–18:00 GST | Email + WhatsApp |
